Terms And Conditions

Welcome to Lunio Studio (“Studio”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website luniostudioo.framer.website and any services we provide (collectively, the “Services”). By accessing or using our website or working with us, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use our website or Services

1. Services

We provide brand, web design, and related creative services as described on our website or in a specific proposal, quote, or agreement shared with you (“Project”).
The exact scope, deliverables, timeline, and pricing for each Project will be set out in a separate written proposal or contract agreed by both parties.
Any additional work outside the agreed scope may require a new quote and additional fees.

2. Eligibility

You must be at least 18 years old or have legal capacity to enter into a binding contract to use our Services.
By engaging our Services, you represent that the information you provide is accurate, complete, and current.

3. Client Responsibilities

As a client (“you” or “Client”), you agree to:

Provide all necessary information, content, and access (e.g., brand assets, copy, images, accounts) needed for us to deliver the Services.
Review and approve work in a timely manner and provide clear feedback to keep the Project on schedule.
Ensure you have all necessary rights and licenses for any materials you supply to us (logos, images, fonts, text, etc.).
Comply with all applicable laws and platform rules related to your business and content.

You are solely responsible for the content and operation of your website or digital properties after handover, unless otherwise agreed in a separate maintenance or retainer agreement.

4. Fees, Payments, and Refunds

Project fees, payment milestones, and due dates will be defined in your proposal or invoice.
Unless stated otherwise, deposits are non‑refundable and required to reserve our time and begin work.
Invoices are payable within the timeframe stated on the invoice (e.g., 7 or 14 days) and may be subject to late fees or project pauses for overdue payments.
All fees are exclusive of any applicable taxes, which you are responsible for paying where required by law.

We are not obligated to deliver final files, transfer ownership, or launch your website until all outstanding payments have been received.

5. Revisions and Scope Changes

Each Project includes a specific number of revision rounds as stated in your proposal.
Revisions beyond the included rounds, or requests that materially change the scope, timeline, or complexity of the Project, may incur additional fees and require schedule changes.

6. Intellectual Property

6.1 Client Materials

You retain ownership of all content and assets you provide to us (“Client Materials”). You grant us a limited, non‑exclusive, royalty‑free license to use, reproduce, and modify the Client Materials solely for the purpose of delivering the Services and showcasing the Project in our portfolio, unless you request otherwise in writing.

6.2 Project Deliverables

Unless otherwise agreed in writing:

After full payment, you receive a license to use the final approved designs and website for your business purposes.
We retain ownership of our underlying design systems, components, processes, and non‑custom code, and may reuse these in future projects.
You may not resell, redistribute, or sublicense our work as a template, theme, or design system without our prior written consent.

We reserve the right to display the Project and your public‑facing website in our portfolio, case studies, and marketing materials, unless a non‑disclosure agreement (NDA) states otherwise.

7. Third‑Party Tools and Services

Our work may integrate third‑party tools or services (e.g., Framer, analytics, booking tools, fonts, embeds). Your use of these third‑party services is governed by their own terms and privacy policies, and we are not responsible for them.

You are responsible for maintaining any third‑party subscriptions, licenses, and accounts required to keep your website and related tools running.

8. Website Launch and Maintenance

If launch support is included, we will assist with publishing your site to the agreed platform or domain.
Once the Project is completed and handed over, ongoing maintenance, updates, content changes, or technical support are not included unless specified in a separate maintenance/retainer agreement.
You are responsible for regularly backing up your site, updating integrations, and monitoring performance and security, unless otherwise agreed.

9. Prohibited Use

You agree not to use our Services or any deliverables to:

Engage in unlawful, fraudulent, or harmful activities.
Infringe on any third party’s intellectual property, privacy, or other rights.
Distribute malware, spam, or harmful code.

We may refuse or terminate a Project if the content or purpose conflicts with these rules or applicable laws.

10. Disclaimer of Warranties

The website, designs, and Services are provided “as is” and “as available,” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non‑infringement.

We do not guarantee specific outcomes such as search rankings, traffic growth, conversions, or revenue, as these depend on many factors beyond our control.

11. Limitation of Liability

To the maximum extent permitted by law:

Our total liability for any claim related to the Services will not exceed the total fees you paid to us for the specific Project giving rise to the claim.
We will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or business opportunities.

12. Termination

Either party may terminate a Project or ongoing agreement in writing if the other party materially breaches these Terms and does not remedy the breach within a reasonable period after written notice.

Upon termination:

You must pay for all work completed up to the termination date.
Any licenses or usage rights granted to you may be limited to deliverables already paid for.

13. Contact

If you have any questions about these Terms, you can contact us at: leenhatlong210@gmail.com